Microsoft 365 Backup and Recovery from NAKIVO

Yes. According to the Microsoft 365 Shared Responsibility Model, you are responsible for keeping your data safe. Microsoft is only responsible for the availability of its applications and infrastructure. In addition, the Microsoft 365 (Office 365) built-in security features offer limited data protection and primarily focus on compliance and privacy. You need to implement a dedicated Microsoft 365 backup solution and create a robust data protection strategy to ensure recovery and minimize downtime. Without one, you’re exposed to permanent data loss from accidental deletion, ransomware, malicious actions and retention policy limits — none of which Microsoft will help you recover from.

To efficiently back up your data, you need a third-party Microsoft 365 data backup tool that provides powerful features to streamline data protection workflows. With the NAKIVO solution, you can perform fast incremental backups using Microsoft’s or NAKIVO’s change tracking technology and store backup data across a wide range of storage platforms onsite, offsite and in the cloud. When it’s time to restore, you have numerous recovery points to choose from and can recover data to the original or a different location at the user, folder or individual item level. The centralized dashboard allows you to easily find and restore individual items to achieve tight recovery objectives and meet compliance requirements.

Yes. As a user, you have complete access to Teams, Exchange Online, OneDrive for Business and SharePoint Online while a data backup job is running. NAKIVO Backup & Replication keeps the backup process invisible to prevent any disruptions in your production environment. This allows the backup server to perform scheduled backups in the background without affecting application availability or performance.

The NAKIVO software enables the creation of tamper-proof Microsoft 365 backups by supporting MFA-enabled accounts and offering a wide range of security features.

The following counts as a Microsoft 365 user in NAKIVO Backup & Replication:

With NAKIVO Backup & Replication, each Microsoft 365 user is counted only once across all services – Microsoft Teams, Exchange Online, SharePoint Online and OneDrive for Business. Shared and group mailboxes don’t require a license.

Note that a minimum of 10 user licenses is required per order. Check out the pricing page for more details.

With NAKIVO, you can avoid vendor lock-in and choose storage based on your business needs. Store Microsoft 365 data backups on-premises in a local repository where you have full control over your data. You can also send Microsoft 365 backups and backup copies to cloud object storage, such as Amazon S3, Wasabi and other S3-compatible platforms, to Amazon EC2, SMB/NFS file shares and deduplication appliances. Additionally, you can send backup copies to tape for long-term archiving.

Both options have trade-offs and the right choice depends on your priorities.

Most organizations use a hybrid approach: a primary backup on-premises for fast recovery and a secondary copy in the cloud or on tape for disaster recovery and the 3-2-1 rule. NAKIVO supports all three models with the same license, so you can mix and match without changing tools.

Yes. Managed service providers (MSPs) can use NAKIVO Backup & Replication to deliver Backup for Microsoft 365 as a service. All the solution’s advanced data protection features are available to MSPs in the MSP Enterprise Essentials, MSP Enterprise and MSP Enterprise Plus editions. You can provide your MSP clients with backup for their Microsoft Teams, Exchange Online, OneDrive for Business and SharePoint Online data.